We accept returns for unused, unopened items in their original packaging.

• Return requests must be made within 14 days of receiving your order.
• Customers are responsible for return shipping costs.
• Returned items must be in new, unused condition. We reserve the right to refuse returns if the item shows signs of use, wear, or damage.
• Customized or personalized items cannot be returned unless they arrive defective or damaged.

• Once we receive and inspect your return, we will issue a refund to your original payment method within 5-7 business days.
• Please note: shipping fees are non-refundable.
• You will receive a confirmation email once your refund has been processed.

• If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue and your order number.
• We will either replace the damaged item or offer a full refund at no extra cost to you.
• Please contact us first regarding any issues with your order. We may be able to resolve the problem more quickly through other means, saving you the hassle of a return.

We offer a 30-day money-back guarantee for unused and unopened items.
If you are not satisfied with your purchase for any reason, you may return it within 30 days from the delivery date for a full refund, subject to the conditions outlined above.

1. Contact us at [your support email] to initiate a return.
2. Provide your order number, the reason for return, and photos if applicable (for defective items).
3. Ship the item back to the return address provided by our customer service team.
4. Once we receive and inspect the item, your refund will be processed.

• If you haven’t received your refund yet, first check with your bank or credit card company.
• Refunds may take several business days before being officially posted.
• If you have done this and still have not received your refund, please contact us at [[email protected]].